Association Solutions Support Team Member

5 days ago


Schaumburg, Illinois, United States Naylor Association Solutions Full time
Job Overview

Naylor Association Solutions is a dynamic, industry-leading organization dedicated to building stronger associations by delivering a combination of member engagement and revenue-generating solutions.

About the Role

We are seeking a talented and enthusiastic individual to join our team as a Client Services Coordinator. In this role, you will be responsible for providing exceptional customer service to our medical specialty client groups, while also supporting the Accounting and Association Management teams.

Key Responsibilities
  • Respond to client inquiries via phone and email, providing timely and effective solutions.
  • Manage incoming requests, including dues payments, meeting registrations, membership applications, and information updates.
  • Assist with data entry, Accounts Payable tasks, and reconciliation of invoices for client reimbursable expenses.
  • Support Association Management and Meeting Planning teams with various tasks, such as meeting logistics, correspondence, and social media needs.
Requirements
  • Bachelor's degree in business, communications, or a related field.
  • 2 years of experience in general office administration or recent graduates with some related office experience.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Ability to manage multiple tasks and prioritize effectively.
Benefits and Salary

The estimated annual salary for this position is $50,000 - $65,000, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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