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Nail Care Specialist

3 months ago

Cape Neddick, Maine, United States Cliff House Maine Full time
Position Overview:
As a Nail Care Specialist at Cliff House Maine Spa, you will be tasked with providing outstanding nail care services to our clientele while maintaining the utmost standards of professionalism, cleanliness, and guest satisfaction. Your role will involve a variety of nail treatments, ensuring each client experiences a soothing and fulfilling visit in line with established operational procedures and luxury service standards.

Key Responsibilities:
  • Deliver exceptional nail services, including manicures, pedicures, paraffin treatments, polish applications, and specialized services.
Foster a professional and inviting environment, enhancing the guest experience and encouraging repeat visits to the spa.

Build rapport with clients through effective communication, understanding their needs, and providing informative insights about each treatment.

Safely operate spa equipment and maintain a clean and organized workspace at all times.

Exhibit comprehensive knowledge of nail care products, offering tailored recommendations and developing quality at-home care routines for clients.

Achieve established product sales targets and engage in ongoing training sessions and team meetings.

Ensure cleanliness and safety standards within the spa, promptly addressing minor issues and reporting any hazardous conditions to management.

Additional Duties:
  • Engage with clients in a courteous and professional manner, whether in person, over the phone, or through written communication.
Maintain spa cleanliness by promptly addressing minor cleanups and reporting significant concerns to management.

Adhere to safety protocols by reporting any hazards or unsafe conditions to management and taking appropriate measures to secure the area.

Required Skills:
  • Outstanding Communication Skills
Basic Computer Proficiency

Positive Attitude

Sales Skills

Desire to succeed and grow both individually and as part of a team

Commitment to excellence in a full-service resort spa environment

Education and Training:
  • High School Diploma or Equivalent
Must hold a valid license in the state of Maine

Certifications and Licenses:
  • Completion of Nail Technician School and state licensure
Employees are expected to meet performance standards for this role and adhere to the policies, rules, and procedures of the Hotel, including those outlined in the Employee Handbook or communicated otherwise (verbally or in writing) to employees. This job description is intended to outline the general nature and work responsibilities of the position. Duties may change, be modified, or added as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments as requested by supervisors, managers, or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.