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Healthcare Office Representative

2 months ago

Kansas City, Missouri, United States Freeman Health System Full time

Our Mission

To enhance the well-being of the communities we serve through modern, innovative, and high-quality healthcare solutions.

Key Responsibilities

- Welcome and assist patients both over the phone and in person.
- Manage appointment scheduling, surgical bookings, and testing arrangements.
- Conduct pre-certifications as required to ensure efficient office operations and support the delivery of exceptional patient care.

Qualifications

- A minimum of one to two years of experience in a customer service role is preferred.

Benefits and Perks at Freeman

For eligible full-time and part-time employees, Freeman provides a broad range of career opportunities, a positive work environment, and comprehensive benefits, many of which begin on the first day of employment:
- Health, vision, and dental insurance
- Retirement plan with employer matching
- Wellness initiatives offering discounts on health insurance or cash bonuses for participation
- Milestone bonuses based on tenure
- Paid time off (PTO)
- Disability benefits
- Exclusive Learning Center for Freeman Family members
- Payroll deductions available at various locations such as the cafeteria and gift shop.