Retail Team Lead

2 days ago


Kansas City, Missouri, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Part Time Team Lead to join our team at Office Depot. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales and service representatives.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers, ensuring a positive and engaging experience.
  • Lead a team of sales and service representatives, providing guidance, coaching, and development opportunities to ensure team success.
  • Drive sales growth through effective sales strategies, product knowledge, and customer relationships.
  • Collaborate with the management team to achieve sales and customer service goals, and implement process improvements to enhance the customer experience.
  • Ensure compliance with company policies, procedures, and practices, and support the company's loss prevention efforts.
Requirements
  • High school diploma or equivalent education preferred.
  • Minimum 1-3 years of experience in a related field, preferably in sales and customer service.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and team members.
  • Basic computer skills and the ability to use technology for information and to access necessary information.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
About Us

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day. Our company offers competitive salaries, a benefits package, and plenty of opportunity to move and grow within our organization.


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