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DV Housing Navigator
2 months ago
Job Summary:
We are seeking a highly skilled and compassionate DV Housing Navigator to join our team at A Reputable Company. As a key member of our Domestic Violence Housing Program, you will play a vital role in providing landlord engagement, landlord retention, and intensive case management services to individual women and women with children who are homeless due to domestic violence.
Key Responsibilities:
- Cultivate and maintain positive partnerships with Los Angeles County landlords and property management companies.
- Provide individualized field-based case management services to a reduced caseload of participants, creating individual service plans and bio-psycho-social assessments every 3 months, including goals to ensure housing stability.
- Hold housing search and/or living skills groups for participants who are newly housed or searching for units.
- Work closely with Housing Stabilizers to provide housing leads and support for unhoused clients.
- Host and coordinate quarterly landlord engagement and appreciation events.
- Advocate for fair housing and safe living conditions for clients.
- Work with newly housed clients to develop life skills and engagement with community resources once housed.
- Assist clients in securing housing, basic needs, medical and mental health services, including substance abuse treatment, when necessary, job training access, and public benefits where eligible.
- Work to effectively meet clients' needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff and other community service providers.
- Process PHA (Public Housing Authorities) voucher applications and maintain collaborative relationships with Los Angeles PHAs.
- Maintain accurate and timely records of activities, case management notes, and services provided to each client.
- Advocate for best practices to ensure that clients retain housing, increase life skills, improve health and mental health.
- Develop and maintain relationships with clients, staff, and local service providers, participate in community meetings pertaining to services benefitting clients, and serve as a representative of DWC at community events.
- Effective crisis management skills and conflict resolutions skills.
- Be an ambassador of DWC and its mission and values by participating in community meetings/events.
- Participate in weekly individual and group supervision, in addition to other agency meetings and trainings as required.
- Participate in quarterly peer chart reviews by providing and responding to colleague feedback and making necessary corrections in a timely manner.
- Provide weekly and monthly written reports, and additional reports as assigned.
- Other duties as assigned to support the mission of the organization.
Requirements:
- Bachelor's degree in social work or related field and strong knowledge of the complexity of poverty and women's homelessness, domestic violence, mental illness, trauma, substance abuse, health issues, and older adults preferred.
- Two years of experience working as a case manager/housing specialist/similar position and knowledge of community resources preferred.
- Two years of experience providing domestic violence services as a case manager or similar experience preferred.
- Experience working directly with landlords through property management, real estate, or housing navigation services preferred.
Preferred Qualifications:
- Knowledge of local resources available to individuals experiencing homelessness preferred.
- Excellent active listening and crisis intervention skills with ability to exercise and model good judgment.
- Strong written and oral communication skills; proven ability to communicate with diverse audiences.
- Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record-keeping.
- Ability to solve problems by being resourceful and using creativity.
- Ability to work independently and as part of a team.
- Oral and written fluency in English required; Spanish a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
- HMIS or other database management preferred.
- 40-Hr Domestic Violence Certification a plus.
- Current valid California state driver's license, insurance, and vehicle with good driving record required.
- Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC.
- Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.
- Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
- You will be required to be up to date on your vaccinations against COVID-19 and provide documentation. If you are fully vaccinated and not yet eligible to receive a booster dose, then you must receive the booster dose within 30 days of becoming eligible and eligibility begins 5 months after receiving final primary dose. If you are fully vaccinated and have received a booster dose, you are considered up to date with your vaccinations. Unvaccinated individuals must receive their 1st dose before their first day of hire. Partially vaccinated (for 2-dose series) individuals must receive their 2nd dose within 30 days of being hired. The second dose of a two-dose vaccine series is due 4 weeks after the primary dose.
Work Authorization/Security Clearance:
Being authorized to work in the U.S. is a precondition of employment. A Reputable Company does not sponsor employment visas, such as H-1B.
Fair Chance Act Statement:
A Reputable Company will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if A Reputable Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.
A Reputable Company is an equal opportunity employer.
