Housing Navigator
4 weeks ago
We are seeking a highly skilled Housing Navigator to join our Street Medicine Team. As a key member of our team, you will play a vital role in assisting individuals at risk of homelessness, as well as those who are chronically homeless or part of homeless families.
Key Responsibilities- Conduct outreach and engage with individuals experiencing homelessness in encampments, building relationships and trust to understand their needs and goals.
- Perform comprehensive case management assessments and develop intervention plans to address housing, services, crisis intervention, and continuity of care.
- Provide case management and navigation services to assist clients and their families in obtaining and sustaining stable housing.
- Respond to referrals and client requests for case management assessment and intervention within the required response time.
- Identify permanent housing options for clients in accordance with HUD guidelines and assist with housing applications, paperwork, and advocacy.
- Maintain client data tracking systems, including case notes and HMIS entries.
- Complete follow-up and retention services and provide back-up documentation in client files.
- Outreach to community, business owners, realtors, landlords, and other service providers to identify new and existing opportunities and build relationships.
- Attend collaborative meetings, network with other agencies, and participate in staff meetings and trainings.
- AA or Bachelor's Degree in Social Work, Psychology, Counseling, or related field.
- 1 to 2 years experience in homeless services or case management, such as housing navigation, community health worker, or similar responsibilities.
- Knowledge of Housing Resources, HUD Guidelines, and familiarity with various housing programs.
- Strong Communication and Relationship-Building Skills, with the ability to establish rapport, build trust, and communicate effectively with clients, community members, landlords, and service providers.
- Proficient in utilizing Microsoft Word, Excel, and PowerPoint.
- Understanding of Mental Health and Substance Abuse Services.
- Community Outreach and Networking Skills, with proven experience in outreach or a strong familiarity with individuals living on the street and/or encampments.
- Crisis Intervention and Problem-Solving Abilities, with the capacity to respond effectively to crises, develop crisis intervention plans, and employ problem-solving skills.
- Electronic Health Record experience and data entry skills.
- Flexibility and Adaptability, with the ability to work in dynamic environments, respond to client needs in a timely manner, and adapt to changing circumstances.
*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19.*
Wesley Health Centers JWCH Institute is an Equal Opportunity Employer
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