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Food and Beverage Outlet Manager
2 months ago
Company Overview
At AccorHotels, we prioritize the safety and wellbeing of our Guests and Visitors as a core aspect of our operations. As a Food and Beverage Outlet Manager, you will play a crucial role in ensuring the seamless and effective functioning of the outlet, enhancing the service experience for our Guests and guaranteeing that all receive exceptional service.
Hotel Overview: AccorHotels is renowned for its luxurious accommodations and unparalleled hospitality. Our establishments offer a unique blend of comfort and elegance, catering to a diverse clientele.
Job Responsibilities
Key Duties:
- Deliver consistently professional, warm, and engaging service.
- Oversee the Food & Beverage Outlet team in all facets of the department, ensuring adherence to service standards.
- Optimize revenue through effective upselling techniques and compliance with budgetary guidelines.
- Address guest concerns promptly and professionally.
- Balance operational requirements with team needs.
- Maintain comprehensive knowledge of all menus and promotional offerings.
- Ensure team members are well-versed in all menu items, including garnishes, ingredients, and preparation methods.
- Adhere to outlet policies, procedures, and service standards.
- Comply with all safety and sanitation regulations when handling food and beverages.
- Perform additional duties as assigned.
Qualifications
- Preferred prior leadership experience in Food and Beverage.
- Required experience with Point of Sale systems.
- Proficient in Microsoft Windows applications.
- University/College degree in a relevant field is preferred.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving capabilities.
- Highly responsible and dependable.
- Able to thrive under pressure in a dynamic environment.
- Ability to work collaboratively as part of a team.
Additional Information
At AccorHotels, we are committed to providing our guests with the finest hospitality experience across our diverse locations. We recognize that to deliver the best service to our guests, we must first support our employees. This commitment translates into exceptional career opportunities, industry-leading training, and a culture that values respect, integrity, teamwork, and empowerment. Join us in creating memorable experiences for our guests.