Pickleball Club Membership Sales Representative
4 days ago
At Center Court Pickleball Club, we are seeking a highly motivated and enthusiastic Membership Sales Associate to join our team. As a key member of our sales team, you will be responsible for promoting and selling memberships to our pickleball club while providing exceptional customer service to our members and guests.
Key Responsibilities:- Respond to inquiries from prospective members and provide information about club activities, events, and programs.
- Conduct tours of the facility and explain membership options and benefits.
- Process membership applications, payments, and renewals.
- Collaborate with our marketing team to develop and distribute promotional materials and social media content.
- Attend community events to promote the club and recruit new members.
- Collaborate with club management to plan and promote special events, tournaments, and social activities.
- Handle member concerns, complaints, and suggestions, and escalate issues as needed.
- Greet and farewell members and guests with a friendly and welcoming demeanor.
- Manage the front desk: check members in, answer phone calls, and respond to emails.
- Schedule court reservations and manage court availability.
- Assist with equipment rentals and retail sales.
- Keep the front desk and social areas clean and organized.
- Provide information on club events, programs, and tournaments.
- Assist with coordinating and scheduling private lessons and clinics.
- Ensure all members have a curated experience.
- Ensure the courts, social area, member lounge, food & beverage area, and locker room are clean and organized.
- Assist and help manage open play, leagues, and events.
- Assist and help with ball machine rental use.
- High school diploma or equivalent required, some college coursework preferred.
- 1-2 years of sales or customer service experience, preferably in a sports or fitness environment.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in Microsoft Office and database management software.
- Ability to work flexible hours, including evenings and weekends.
- Passion for pickleball and a commitment to providing exceptional customer service.
This is a full-time position with opportunities for growth and advancement within our organization. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity.
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