Service Coordinator

1 week ago


Sierra Vista, Arizona, United States Berg Enterprises, Inc Full time

Dispatcher Role at Berg Enterprises, Inc.


As a Dispatcher, you will play a crucial role in our operations by:


• Efficiently managing and directing incoming service requests


• Organizing technician appointments to align with customer needs


• Maintaining and updating the customer information database for accuracy


• Effectively handling service inquiries and dispatching technicians


• Delivering outstanding customer support and service


• Facilitating clear communication between customers and service teams


• Supporting various departments as necessary

Qualifications:


• Excellent customer service skills


• Strong multitasking and prioritization abilities


• Proficient communication skills


• Positive demeanor towards clients and coworkers


• Professional telephone communication skills

Perks:


• Comprehensive health and dental insurance


• Paid time off for holidays and sick leave


• 401(K) retirement plan contributions


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