Account Manager

1 week ago


Grand Rapids, Michigan, United States Lockton Companies Full time
Account Executive Job Description

At Lockton Companies, we're seeking a highly skilled Account Executive to join our team. As an Account Executive, you will be responsible for maintaining and enhancing our relationships with existing clients by executing proactive, creative, and ongoing contact initiatives.

Key Responsibilities:
  • Maintain and enhance client relationships through proactive contact initiatives
  • Understand client requirements and needs to provide strategic planning and consulting advice
  • Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers
  • Oversee issue-resolution between client and vendor
  • Coordinate market selection for new and renewal business on designated accounts
  • Generate new business opportunities through cross-selling
  • Negotiate program terms and costs
  • Provide information, concepts, techniques, and programs to department associates to improve and enhance working knowledge
  • Mentor and train junior-level staff
  • Research and understand industry trends, product development, and government regulations
Requirements:
  • Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
  • Typically more than 7 years of client services experience is required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Demonstrates strong working knowledge and experience within brokerage industry
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States
About Lockton Companies

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people, and give back to our communities. As such, our 10,000+ associates doing business in over 100 countries are empowered to do what's right every day.

We believe in the power of all people. You belong at Lockton.


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