Quality Assurance Manager

4 days ago


Livonia, Michigan, United States Mastronardi Produce Limited Full time
Quality Control Manager Job Description

The Quality Control Manager at Mastronardi Produce Limited is responsible for ensuring the quality of our products meets or exceeds customer expectations. This involves developing and implementing quality control processes, procedures, and policies to guarantee our products meet or exceed customer specifications.

Key Responsibilities:
  • Develop and implement quality control processes, procedures, and policies to ensure products meet or exceed customer expectations.
  • Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
  • Assist with review of product specifications and communication of changes to other departments.
  • Actively enforce all company policies regarding traceability and compliance.
  • Ensure all products meet or exceed Mastronardi specifications and customer specifications.
  • Escalate quality issues to all appropriate parties to ensure corrective action.
  • Develop teamwork and a positive work environment among direct reports, between shifts, and throughout the organization.
  • Work with the Food Safety department on any issues concerning product quality.
  • Manage non-conformances and partner with Category/Commodity management on the proper disposition of the product.
  • Train and mentor team members on quality expectations and ensuring use of product.

Requirements:
  • College degree or minimum of five years of experience in the quality field.
  • Must be a self-starter and willing to work flexible hours, rotational shifts, weekends, and holidays.
  • Proficiency in use of English language with the ability to communicate effectively.
  • Highly proficient in computer-use skills (MS Office: Word, Excel, and PowerPoint).
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to effectively follow-up and handle multiple projects with strong personal time-management.
  • Keep all company information confidential and protect proprietary information.

Working Conditions:
  • Environment includes an expansive refrigerated warehouse, where the temperature averages a constant 55 degrees (except office areas). The background noise approaches 70 decibels.


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