Quality Control Manager
2 weeks ago
Job Summary:
The Manager, Quality Control is responsible for ensuring the quality of our products meets or exceeds customer expectations. This role involves developing and implementing quality control processes, monitoring and analyzing data, and communicating with team members and stakeholders.
Key Responsibilities:
- Develop and implement quality control processes and procedures to ensure product quality meets or exceeds customer expectations.
- Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
- Communicate with team members and stakeholders to ensure effective quality control and assurance.
- Assist with review of product specifications and communicate changes to other teams.
- Actively enforce company policies regarding traceability and compliance.
- Ensure all products meet or exceed Mastronardi specifications and customer specifications.
- Escalate quality issues to appropriate parties to ensure corrective action.
- Develop teamwork and a positive work environment among direct reports, between shifts, and throughout the organization.
- Work with the Food Safety department on issues concerning product quality.
- Manage non-conformances and partner with Category/Commodity management on proper disposition of product.
- Train and mentor team members on quality expectations and ensuring use of product.
Requirements:
- College degree or minimum of five years of experience in the quality field.
- Must be a self-starter and willing to work flexible hours, rotational shifts, weekends, and holidays.
- Proficiency in use of English language with ability to communicate effectively.
- Highly proficient in computer-use skills (MS Office: Word, Excel, and PowerPoint).
- Strong organizational, analytical, and problem-solving skills.
- Ability to effectively follow-up and handle multiple projects with strong personal time-management.
- Keep all company information confidential and protect proprietary information.
Working Conditions:
- Environment includes an expansive refrigerated warehouse with a constant temperature of 55 degrees (except office areas).
- Background noise approaches 70 decibels.
- Must be capable of lifting up to 30 pounds.
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