IT Project Coordinator

2 weeks ago


Pleasant Prairie, Wisconsin, United States Ocenco, Inc. Full time

Position: IT Project Supervisor

Job Type: Full-Time, Salaried Role

Location: Remote

Job Overview:

The IT Project Supervisor will strategize, implement, and oversee technology projects while acting as a bridge between business needs and technical execution.

Key Responsibilities:

  • Administers network systems, incorporating new hardware and adjusting existing setups, along with related software and applications.
  • Installs and oversees peripheral devices such as printers, routers, and other essential equipment.
  • Engages with end users to diagnose and resolve issues effectively.
  • Conducts regular diagnostics and assessments to ensure peak network performance and minimal disruptions.
  • Manages email and intranet services, including user account modifications.
  • Collaborates with the network administrator to evaluate hardware and software requirements; suggests enhancements.
  • Performs additional tasks as needed.

Required Skills and Qualifications:

  • Strong interpersonal and customer service capabilities.
  • Fundamental knowledge of current network programs and functionalities.
  • Exceptional troubleshooting skills for workstations and networks.
  • Outstanding organizational abilities and meticulous attention to detail.
  • Robust analytical and problem-solving aptitude.
  • Proficient in Microsoft Office Suite or similar software.

Education and Experience:

  • Associate's degree in Computer Science or equivalent experience is mandatory.
  • A minimum of three years of experience in network support and user assistance is preferred.
  • Certifications such as A+, Network+, or similar are highly desirable.

Physical Requirements:

  • Extended periods of sitting at a workstation and utilizing a computer.
  • Ability to lift up to 15 pounds occasionally.
  • Willingness to be on-call or work extended hours during network issues.

Benefits:

  • Comprehensive medical, dental, vision, disability, and life insurance for all full-time employees and their immediate family members.
  • Optional Voluntary Life Insurance Plans available.
  • Safe Harbor 401(k) retirement plan.
  • Flexible Spending Accounts.
  • Employee discounts at the Recplex recreation facility.

Ocenco Incorporated is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind.



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