IT Project Coordinator
2 weeks ago
Position: IT Project Supervisor
Job Type: Full-Time, Salaried Role
Location: Remote
Job Overview:
The IT Project Supervisor will strategize, implement, and oversee technology projects while acting as a bridge between business needs and technical execution.
Key Responsibilities:
- Administers network systems, incorporating new hardware and adjusting existing setups, along with related software and applications.
- Installs and oversees peripheral devices such as printers, routers, and other essential equipment.
- Engages with end users to diagnose and resolve issues effectively.
- Conducts regular diagnostics and assessments to ensure peak network performance and minimal disruptions.
- Manages email and intranet services, including user account modifications.
- Collaborates with the network administrator to evaluate hardware and software requirements; suggests enhancements.
- Performs additional tasks as needed.
Required Skills and Qualifications:
- Strong interpersonal and customer service capabilities.
- Fundamental knowledge of current network programs and functionalities.
- Exceptional troubleshooting skills for workstations and networks.
- Outstanding organizational abilities and meticulous attention to detail.
- Robust analytical and problem-solving aptitude.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience:
- Associate's degree in Computer Science or equivalent experience is mandatory.
- A minimum of three years of experience in network support and user assistance is preferred.
- Certifications such as A+, Network+, or similar are highly desirable.
Physical Requirements:
- Extended periods of sitting at a workstation and utilizing a computer.
- Ability to lift up to 15 pounds occasionally.
- Willingness to be on-call or work extended hours during network issues.
Benefits:
- Comprehensive medical, dental, vision, disability, and life insurance for all full-time employees and their immediate family members.
- Optional Voluntary Life Insurance Plans available.
- Safe Harbor 401(k) retirement plan.
- Flexible Spending Accounts.
- Employee discounts at the Recplex recreation facility.
Ocenco Incorporated is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind.
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