Enrollment Services Specialist
2 weeks ago
The Enrollment Services Specialist plays a crucial role in supporting Chamberlain University's admissions teams by engaging in a variety of tasks that assist prospective students throughout their enrollment journey for all programs offered by Chamberlain University.
Key Responsibilities
1. **Engage with Prospective Students**: Proactively reach out and respond to potential students through various communication channels including phone, email, and SMS, utilizing a strategic contact approach.
2. **Evaluate Prospects**: Assess and qualify candidates to determine if Chamberlain University programs align with their academic and professional aspirations.
3. **Build Relationships**: Establish rapport and foster connections via phone in a dynamic call center environment, managing approximately 200 calls daily.
4. **Maintain Compliance**: Adhere to university standards and policies while ensuring a student-focused environment.
5. **Collaborate Across Departments**: Work in conjunction with other departments to promote positive application progress, student satisfaction, and overall success.
6. **Innovate Admissions Processes**: Assist in the development and implementation of new admissions technologies and initiatives.
7. **Effective Communication**: Accurately convey information to prospective students through SMS, email, and chat, facilitating new student enrollment.
This entry-level position serves as the foundational role within the Enrollment Services team, providing essential support and guidance to prospective students as they navigate their admission process.
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Clean Energy Customer Service Specialist
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Retail Service Specialist>
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Aircraft Services Specialist
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Digital Onboarding Specialist
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Warranty Service Specialist
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Service Engineering Specialist
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Digital Onboarding Specialist
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Digital Onboarding Specialist
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Customer Service Specialist
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Client Service Specialist
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Client Service Specialist
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Bilingual Resident Service Specialist
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Sales Specialist
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