Lead Systems Architect
2 weeks ago
Position Summary
WCF is a highly regarded insurance provider expanding its presence in the western United States. We are seeking a dedicated professional who embodies our core values to take on the role of Senior Systems Engineer. This is a full-time, exempt position located at WCF's headquarters.
Key Responsibilities
The Senior Systems Engineer will be tasked with designing and engineering sophisticated systems that enhance our business operations and align with WCF's strategic objectives. Responsibilities include:
- Implementing and supporting these systems while promptly addressing any service-related issues.
- Planning architectural frameworks to facilitate WCF's future growth and phasing out outdated technologies.
- Developing, maintaining, and supporting technical infrastructure, hardware, and software components.
- Conducting installation, maintenance, and user support for system software and hardware.
- Configuring, troubleshooting, and supporting various infrastructure platforms.
- Performing high-level root-cause analysis for service interruptions and creating preventive strategies.
- Ensuring compliance with security protocols and managing software upgrades across all servers and services.
- Creating, implementing, and rigorously testing system backups and disaster recovery plans for all company servers and services.
Qualifications
- Bachelor's degree in computer science or a related field, with five years of relevant experience (or ten years of experience without a degree).
- Demonstrated expertise in systems planning, security principles, and software management best practices.
- Ability to analyze complex problems and make informed decisions in a dynamic computing environment.
- Self-motivated with a proven ability to work independently and collaboratively.
- Strong understanding of organizational goals and objectives.
- Comprehension of the business cases these systems will support and the customer experiences they will facilitate.
- In-depth knowledge of Microsoft M365 Products, particularly Power Platform, Exchange, SharePoint, and Teams.
- Over five years of experience with Microsoft Azure, Entra ID, and Active Directory.
- General familiarity with VMware technology and virtualization.
- Exceptional oral and written communication skills, along with strong presentation abilities.
- A robust work ethic, responsiveness, and a commitment to customer service and quality.
- Excellent teamwork and interpersonal skills.
Diversity and Inclusion Commitment
WCF Insurance is dedicated to fostering a diverse, inclusive, equitable, and safe workplace.
Equal Opportunity Employer
WCF Insurance provides equal employment opportunities to all qualified applicants and employees, regardless of race, color, religion, sex, age, national origin, veteran status, or disability that can be reasonably accommodated, or any other basis prohibited by law.
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