Information Specialist

3 days ago

Fort Belvoir, Virginia, United States SoundWay Full time
Job Title: Information Specialist

We are seeking a highly skilled Information Specialist to join our team at SoundWay. As an Information Specialist, you will play a critical role in managing and organizing information, developing and maintaining knowledge management systems, and collaborating with various teams to identify user and information needs.

Key Responsibilities:
  • Collaborate with subject matter experts to identify, categorize, and structure information and knowledge assets.
  • Create, maintain, and implement metadata and taxonomy and ontology to facilitate intuitive information navigation and search.
  • Design and optimize search systems and algorithms to ensure quick and accurate retrieval of relevant information.
  • Implement metadata tagging and indexing mechanisms for content enrichment and improved search results.
  • Generate and curate high-quality content, including documentation, FAQs, best practices, and other informational resources.
  • Ensure the accuracy, relevance, and currency of knowledge content through regular updates and reviews.
  • Evaluate and recommend knowledge management tools, software, and platforms to enhance information sharing and collaboration across teams.
  • Administer and configure knowledge management systems, intranets, or content management platforms.
  • Provide training and support to team members on knowledge management practices, tools, and platforms.
  • Assist in creating user guides and training materials for effective knowledge utilization.
  • Analyze usage patterns and trends to derive insights that drive continuous improvement of knowledge management processes.
  • Generate reports and metrics to showcase the value and impact of knowledge management initiatives.
Requirements:
  • Bachelor's degree in Computer Science, Mathematics, Information Systems, Engineering, or similar degree.
  • Minimum of nine (9) years of relevant experience consistent with the job description and requirements.
  • Proficiency in knowledge management software, content management systems, and collaboration tools.
  • Strong understanding of taxonomies, ontologies, and information retrieval methodologies.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams.
  • Detail-oriented with a commitment to accuracy and quality in knowledge management practices.
  • Familiarity with data analytics and reporting tools for tracking knowledge usage and impact.
Preferred Qualifications:
  • Existing DHS EOD, active Public Trust clearance.
  • Experience with Agile and Scrum methods.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Information Specialist looking for a new challenge, please submit your application.

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