Information Specialist
2 days ago
We are seeking a highly skilled Information Specialist to join our team at SoundWay. As a key member of our organization, you will play a critical role in managing and organizing information, developing and maintaining knowledge management systems, and collaborating with various teams to identify user and information needs.
Key Responsibilities:- Collaborate with subject matter experts to identify, categorize, and structure information and knowledge assets.
- Create, maintain, and implement metadata and taxonomy and ontology to facilitate intuitive information navigation and search.
- Design and optimize search systems and algorithms to ensure quick and accurate retrieval of relevant information.
- Implement metadata tagging and indexing mechanisms for content enrichment and improved search results.
- Generate and curate high-quality content, including documentation, FAQs, best practices, and other informational resources.
- Evaluate and recommend knowledge management tools, software, and platforms to enhance information sharing and collaboration across teams.
- Administer and configure knowledge management systems, intranets, or content management platforms.
- Provide training and support to team members on knowledge management practices, tools, and platforms.
- Analyze usage patterns and trends to derive insights that drive continuous improvement of knowledge management processes.
- Bachelor's degree in Computer Science, Mathematics, Information Systems, Engineering, or similar degree.
- Minimum of nine (9) years of relevant experience consistent with the job description and requirements.
- Proficiency in knowledge management software, content management systems, and collaboration tools.
- Strong understanding of taxonomies, ontologies, and information retrieval methodologies.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Effective communication and interpersonal skills to collaborate with cross-functional teams.
- Existing DHS EOD, active Public Trust clearance.
- Experience with Agile and Scrum methods.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to make a meaningful contribution to our team, please submit your application.
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