Patient Access Representative
3 days ago
About Vidant Health:
Vidant Health is a leading healthcare provider in eastern North Carolina, dedicated to delivering high-quality patient care and improving the health of our communities.
Job Summary:
As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for patients. You will provide exceptional customer service, interpret insurance benefits, and maintain accurate medical terminology skills. Your attention to detail and organizational skills will be essential in completing tasks efficiently and effectively.
Responsibilities:
- Perform patient registration and admission processes
- Interpret insurance benefits and provide counseling to patients
- Maintain accurate medical terminology skills and knowledge of third-party payer regulations
- Provide exceptional customer service and patient relations
- Complete other duties as assigned
Requirements:
- High School or equivalent (GED) or higher is required
- Associate Degree or Bachelor's Degree preferred
- 2 years of Customer Service experience required
- 1 to 2 years of Registration and/or Billing experience within a healthcare setting preferred
- Excellent communication, detail orientation, organization, and multitasking skills required
- Basic computer skills
What We Offer:
Vidant Health is committed to providing a supportive and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.
Equal Employment Opportunity:
Vidant Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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