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Regional Culinary Operations Director

2 months ago

San Diego, California, United States Hhoteldubai Full time
Job Summary

We are seeking an experienced Executive Chef, Regional Operations Manager to join our team at Hhoteldubai. This is a key leadership role that will be responsible for overseeing the culinary operations of our regional facilities.

Key Responsibilities
  • Client / Customer Service
    • Navigate the client organization through effective communication while influencing and persuading at multiple levels.
    • Provide effective communication for clients and customers to ensure excellent customer service.
    • Effectively partner with client and Hhoteldubai employees to drive successful outcomes.
    • Comply with all client policies and procedures.
  • Operational Excellence
    • Own, drive, and measure operational excellence outcomes of Hhoteldubai and client.
    • Effectively deploy, embed, and ensure Hhoteldubai standardized processes are in place.
    • Create a continuous quality improvement culture that drives operational efficiencies.
    • Drive change and create a culture where change is embraced and operationalized.
    • Utilize all operational processes to drive continuous improvement and celebrate successes.
  • Analysis & Decision Making
    • Utilize tools within Hhoteldubai to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
    • Accountable for effective utilization of labor resources.
    • Analyses data to engage in data-driven decision making using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.
    • Effective risk management by ensuring consistent regulatory and legal compliance.
    • Compliance with supply chain management requirements.
    • Understands and effectively manages unit finances in the Hhoteldubai budgets.
    • Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
    • Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
    • Effectively delegates operational responsibilities to appropriate individuals/positions.
    • Follows best practices in decision making to determine best solutions for the business.
  • Safety
    • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
    • Behaviors include: Working as a team for safety
    • Communicating Effectively for Safety
    • Managing Safety Risks
    • Optimizing Human and Environmental Factors
    • Recognizing, responding, and reporting incidents
    • Adherence to all operational safety practices and protocols
    • Drives a safety culture throughout the team
  • Talent
    • Ability to effectively manage aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
    • Creates a culture of continuous learning and development for self and those within the unit assigned.