Customer Service Representative

2 months ago


Erlanger, Kentucky, United States Speedway Full time
About the Role

We're excited to have you join our team as a Store Crew Customer Service Representative at Speedway. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Cash Handling and Fuel Transactions: Accurately process customer transactions, handle cash, and manage fuel sales.
  • Store Maintenance and Cleaning: Maintain a clean and safe store environment, including stocking shelves, sweeping, and mopping floors.
  • Food Preparation and Safety: Prepare food items, maintain food safety standards, and adhere to health code regulations.
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve issues in a professional manner.
  • Team Collaboration: Work collaboratively with store team members to achieve sales goals, maintain store appearance, and ensure a positive customer experience.
What We Offer
  • Training and Development: Receive comprehensive training on customer service, cash handling, and store operations to ensure your success in the role.
  • Flexible Scheduling: Enjoy flexible scheduling to accommodate your lifestyle, including part-time and full-time options.
  • Competitive Pay and Benefits: Earn competitive pay, including weekly pay and double pay for holidays, as well as eligibility for medical, dental, life, and vision insurances.
  • Opportunities for Advancement: Take advantage of opportunities for advancement and professional growth within the company.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service, consistently exceeding customer expectations.
  • Attention to Detail: Maintain a clean and safe store environment, adhering to health code regulations and store standards.
  • Ability to Multitask: Effectively manage multiple tasks, including cash handling, food preparation, and customer service.
  • Physical Demands: Ability to stand, bend, reach, and occasionally lift up to 50 pounds.


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