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Medical Support Specialist

2 months ago

Canton, Ohio, United States Aultman Health Foundation Full time
Job Summary

Aultman Health Foundation is seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.

Key Responsibilities
  • Patient Rooming and Preparation
    • Verify patient identity and obtain necessary information
    • Document patient chief complaint and medical history
    • Obtain vital signs and prepare patient for examination
    • Assist provider with minor surgical procedures and women's health exams
  • Discharge and Follow-up
    • Complete all tasks ordered by provider
    • Document vaccines, injections, and POC testing
    • Enter required quality codes and print ambulatory visit summary
    • Communicate return to office, blood work, and outpatient testing orders to patient
  • Office Procedures
    • Perform vital signs, EKGs, venipuncture, and other medical procedures
    • Administer vaccines and injections
    • Conduct urinalysis, urine HCG, and rapid strep testing
    • Perform visual acuity screening and audiometry
  • Quality Patient Care
    • Provide excellent customer service and maintain patient confidentiality
    • Follow and maintain OSHA/HIPAA safety guidelines and standards of care
    • Review patient messages and obtain additional information from patient/patient representative
    • Alert provider when sending a high-priority message
  • Office Requirements
    • Stand, stoop, walk steps, and carry up to 30 pounds
    • Maintain a neat, professional appearance and work area
    • Comply with all organizational policies and standards regarding ethical business practices
    Requirements
    • Graduate of an accredited Medical Assisting program
    • Must obtain certification/registered within 90 days of employment
    • Basic Life Support (BLS) certification or ability to obtain within thirty (30) days from hire
    • Knowledge of medical terminology and medical office policies and procedures