BMW Automotive Service Technician

2 weeks ago

Fort Myers, Florida, United States Sonic Automotive Full time
Position Overview:
The BMW Automotive Service Technician plays a crucial role in delivering high-quality vehicle maintenance and repair services in alignment with dealership and manufacturer standards. This position is essential for ensuring customer satisfaction and maintaining the integrity of the vehicles serviced.

About Us:
At Sonic Automotive, we pride ourselves on providing a supportive environment where our team members can thrive. With over 100 dealerships, we are dedicated to fostering professional growth and development.

Why Join Our Team?
Our associates enjoy numerous benefits, including:
- $0 Health plan premiums for Technicians based on tenure.
- Industry-leading retention rates.
- Award-winning training programs recognized by Training Magazine and Brandon Hall Awards.
- Opportunities for career advancement from entry-level to senior positions.
- Competitive benefits package including Medical, Dental, Vision, HSA, 401k with matching, and Paid Time Off.
- Paid training and time off.
- A culture of teamwork and peer recognition.
- Special benefits for vehicle purchasing and leasing.
- Personal Automotive Concierge Service.

Key Responsibilities:
The BMW Automotive Service Technician is responsible for:
  • Receiving and processing repair orders from the service dispatcher.
  • Executing repairs and maintenance tasks efficiently and accurately, adhering to dealership and factory guidelines.
  • Diagnosing vehicle malfunctions and performing necessary repairs.
  • Coordinating with the parts department to procure required components.
  • Tagging and saving parts for warranty jobs or customer requests.
  • Assessing vehicles for additional safety or service needs.
  • Communicating with service advisors regarding any changes in repair requirements or timelines.
  • Documenting all work performed on vehicles.
  • Conducting road tests when necessary, ensuring customer vehicles are not used for personal errands.
  • Supervising apprentice technicians as assigned.
  • Participating in factory-sponsored training sessions.
  • Staying updated on factory technical bulletins.
  • Maintaining cleanliness of customer vehicles.
  • Keeping the work area organized and ensuring accountability for dealership tools.
  • Adhering to all federal, state, and local regulations regarding hazardous waste disposal.
  • Following all safety policies and reporting any incidents to management.

Qualifications:
To be considered for this role, candidates must possess:
  • A strong commitment to customer satisfaction.
  • ASE certification or equivalent manufacturer training.
  • A high school diploma or equivalent.
  • A valid driver's license with a clean driving record.
  • Authorization to work in the USA.
  • A dedication to performing all duties safely.
  • The ability to pass pre-employment screenings, including background checks and drug tests.
All applicant information will be kept confidential in accordance with EEO guidelines.

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