Insurance Operations Team Lead

5 days ago


Sun Prairie, Wisconsin, United States Compeer Financial Full time
Job Summary

We are seeking a highly skilled and experienced Insurance Operations Team Lead to join our team at Compeer Financial. As a key member of our organization, you will be responsible for providing leadership and guidance to our Insurance team members, while also acting as a resource to our Crop Insurance Sales Team.

Key Responsibilities
  • Recruit, select, develop, motivate, coach, train, evaluate, and reward a diverse team of Insurance Administrator team members.
  • Collaborate with insurance leadership to identify regional sales and support needs.
  • Provide clear and timely communication and feedback to all team members on performance expectations.
  • Promote a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals.
  • Lead regional team conference calls and assist with full team conference calls.
  • Work closely with other teams to service all aspects of client relationships.
  • Manage team schedule to ensure adequate coverage.
  • Travel to assigned offices on a regular basis.
  • Provide adequate onboarding to new hires through collaboration with Insurance Development team.
  • Act as a liaison between Insurance Administrator team and underwriters for the insurance company and be responsible for approval of insurance documents and other requests.
  • Act as the liaison between the Crop Insurance Sales and Insurance Administrator team on underwriting guidelines, processes and deadlines.
  • Collaborate with insurance leadership on documents missing after submission deadlines.
  • Oversee the process of reconciling forms to be disbursed to Insurance Officers.
Requirements
  • Bachelor's degree in business administration, agriculture, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Minimum of 3 years of related work experience in the crop insurance field.
  • Minimum of one year of leadership and management experience preferred.
  • Insurance license required.
  • Advanced knowledge of Crop Insurance products and requirements.
  • Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members.
  • Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
  • Skill in developing and maintaining interpersonal relationships.
  • Strong problem solving, decision making and organizational skills.
  • Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
  • Strong analytical skills with attention to detail.
  • Advanced client service skills and project management skills.
  • Ability to travel 2 to 3 days per month.
  • Valid driver's license.


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