Dedicated Onsite Systems Support Specialist

6 days ago


New York, New York, United States Atlas Technica Full time

About Atlas Technica

At Atlas Technica, we are a rapidly growing organization dedicated to providing exceptional IT management services to our clients in the financial industry. Our team is passionate about delivering outstanding support and expertise to help our clients succeed.

A Competitive Salary

We offer a highly competitive salary of $80,000 per year, commensurate with experience, plus comprehensive benefits and great perks to our global Team.

About the Role

We are seeking an experienced Jr. Systems Engineer to join our dynamic team as a Dedicated Onsite Systems Support Specialist. This role provides excellent career development opportunities for the successful candidate, working closely with Systems Engineers and Sr. Systems Engineers in a collaborative environment that allows for rapid technical growth.

Responsibilities

  • Perform IT Support services to users onsite, utilizing a ticketing system to manage support queries
  • Maintain documentation and adhere to rules and guidelines of the organization, including strict change control procedures

Requirements

  • The ideal candidate will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) and strong verbal and written communication skills, responsibility, and follow-through
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Basic understanding of networking concepts, with periodic travel to customer office locations within the metropolitan area required

Benefits

  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Professional development opportunities, including training and certifications
  • Camaraderie and ownership-oriented work environment

About Atlas Technica

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.



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