Customer Service Coordinator
2 weeks ago
Penske Truck Leasing is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.
Key Responsibilities- Develop daily and weekly workforce plans to maximize customer service and productivity
- Communicate with customers regarding maintenance updates, including changes to schedule or work, billing concerns, or to resolve service issues
- Assure that all Penske Rental units are maintained and prepared for customers
- Ensure parts are available for scheduled work
- Hold vendors accountable for quality and adherence to schedule for outside work
- Provide exceptional customer service, ensuring customers are satisfied and will return for additional business
- Maintain shop productivity by optimizing the work plan
- Coordinate with district billing clerks as necessary
- 2 years of customer service experience required
- At least 1 year of hands-on mechanical experience required
- 2 years of supervisory experience preferred
- At least 2 years of service department administration preferred
- High School diploma or equivalent required
- Associates Degree, Technical School Degree, or Bachelors Degree preferred
- ASE certification preferred
- Prior experience with service scheduling programs and diagnostic programs preferred
Penske Truck Leasing is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
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Customer Service Coordinator
2 weeks ago
Pompano Beach, Florida, United States Penske Truck Leasing Full timeJob SummaryPenske Truck Leasing is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for coordinating preventative maintenance requests, scheduling outside repairs, and managing the shop work plan to ensure exceptional customer service and productivity.Key...
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Customer Service Coordinator
2 weeks ago
Pompano Beach, Florida, United States Penske Truck Leasing Full timeAbout the RolePenske Truck Leasing is seeking a skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and managing the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce plans to maximize...
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Customer Service Coordinator
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Pompano Beach, Florida, United States Penske Full timeJob Summary:We are seeking a highly skilled Customer Service Coordinator to join our team at Penske. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and managing the shop work plan to ensure maximum customer satisfaction and productivity.Key...
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Customer Service Coordinator
4 weeks ago
POMPANO BEACH, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work location: 1955 NW 15th St, Pompano Beach, FL 33069 Work hours: 1st shift, starting at 6:30am An active and valid FLDL is...
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Customer Service Coordinator
4 weeks ago
Pompano Beach, United States Penske Truck Leasing Full timeJob DescriptionPosition Summary:A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.Work location: 1955 NW 15th St, Pompano Beach, FL 33069Work hours: 1st shift, starting at 6:30amAn active and valid FLDL is requiredMajor...
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POMPANO BEACH, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work location: 1955 NW 15th St, Pompano Beach, FL 33069 Work hours: 1st shift, starting at 6:30am An active and valid FLDL is...
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POMPANO BEACH, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work location: 1955 NW 15th St, Pompano Beach, FL 33069 Work hours: 1st shift, starting at 6:30am An active and valid FLDL is...
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