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Network Operations Team Lead

1 month ago

Falls Church, Virginia, United States General Dynamics Full time
Job Title: Network Operations Team Lead

Join General Dynamics Information Technology (GDIT) as a Network Operations Team Lead and play a critical role in supporting the Guard Enterprise Cyber Operations Support (GECOS) program in Falls Church, VA.

About the Role:

As a Network Operations Team Lead, you will oversee a team of network engineers and architects to develop complex solutions to meet ARNG strategic projects and initiatives. You will provide architecture and technology gap analysis and recommend solutions to improve the operations and security of the DoDIN-A(NG) and DoDIN-A(NG)-S enterprise.

Key Responsibilities:
  • Manage workload to balance operational and project activities and priorities
  • Develop, maintain, and report on CORA and ATO POAMs
  • Support CORA coordination
  • Maintain Life Cycle management plan and develop Bill of Materials (BOM) / cost estimates
  • Develop and maintain standard operating procedures
  • Create and defend system change requests
  • Develop, maintain, and implement a proactive capacity planning model to support business decisions
  • Review completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients
  • Evaluate new application, infrastructure, and cloud decisions in existing context of applications, infrastructure, standards, current business strategy and future business strategy
  • Determine system specifications, input/output processes, and working parameters for hardware/software compatibility
  • Provide guidance and work leadership to less-experienced IT staff and may have supervisory responsibilities
  • Serve as liaison with senior clients, participating in meetings to ensure client needs are met
  • Provides problem and incident resolution, including dealing with software and hardware vendor technical support
  • Performs daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs
  • Documents and conducts changes during ASI windows
  • Provides leadership in on-call troubleshooting and issue resolution as required
  • Develops and maintains installation and configuration procedures
  • Collaborate with the Security team to identify and remediate application and operating system vulnerabilities
  • Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client
  • Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability
  • Coordinates the acquisition of hardware and software as well as subcontractor services as needed
  • Participate in Change Management process
  • Monitor and manage ticket queues and all work to ensure SLAs are met or exceeded
  • Provide input to Disaster Recovery/COOP plans and execution
  • Create and ensure network diagrams are current
Requirements:
  • Bachelor's degree or 10+ years of relevant experience as a Network Administrator / Engineer and 5+ year experience managing a team of 5+ personnel
  • 6+ years' experience Cisco and/or Palo Alto Routing, Switching, IDS/IPS, and Firewall technologies and managing team task / activities
  • Understanding of (BGP/OSPF), MPLS, Firewall and IDS/IPS policies, DISA STIGs, CCRI and ATP requirements
  • IT experience supporting large enterprise environment
  • Excellent problem solving, analytical, and decision-making capabilities, including understanding user requirements, troubleshooting technical issues, successfully resolving issues and challenges, and developing creative solutions for process improvement
  • Dependability, in that the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve
  • Must have customer service experience as this position will require candidate to engage with senior military and government leadership
  • Must be able to present your ideas clearly through briefings, meetings, and interaction with leadership of different skill sets
  • Must be able to provide training sessions as required
  • Must be able to engage with stakeholders to ensure tasks are progressing and meeting timelines
  • Experience with Hardware and Software lifecycle processes
  • Excellent communication skills
  • Excellent documentation skills
  • Strong organizational and collaborative skills
  • Strong teamwork and engagement as a project team member
  • Ability to assimilate information rapidly, motivated to self-study new requirements
  • Maintain current industry knowledge of relevant concepts, practices, and procedures
  • Ability to work under time constraints
  • Adapt to changes in requirements and new projects
  • Maintain and upgrade certifications
Security Clearance:

Must have a minimum of an active Secret clearance at time of interview and candidate must maintain active clearance.

Location:

Falls Church, Virginia

Hours and days:

TBD upon hire

Travel:

Up to 10%