Project Manager

1 day ago

Brookings, South Dakota, United States Zayo Full time
Job Summary

We are seeking a highly skilled Project Manager to lead our Service Delivery team. As a key member of our organization, you will be responsible for overseeing end-to-end project ownership, including project kick-off meetings, scheduling, scope and budget tracking, and project management of internal and external team members.

Key Responsibilities
  • Orchestrate internal and external customer project communication dependencies, timeline, milestones, and progress.
  • Provide Service Delivery Performance metrics and analysis to support cross-functional Customer Business Reviews.
  • Develop and maintain customer project plans based on contractual requirements and service designs.
  • Budget ownership, including monitoring, forecasting, and gap closure planning with Outside Plant when applicable.
  • Perform and oversee daily PM operational tasks working cross-functionally.
  • Build, maintain, and report operational metrics for end-to-end milestone management.
  • Manage existing reports and dashboards to provide weekly and quarterly forecasting, metrics, and deliverables.
Requirements
  • 5-10 years of experience in managing Telecom services projects.
  • Thorough knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels.
  • Knowledge of Fiber Engineering, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling.
  • Exceptional project leadership and critical thinking skills; Excellent customer management skills (verbal and written) including risk analysis, conflict management/resolution.
  • Ability to influence teams to action that are not in a direct reporting relationship to drive toward company goals.
What We Offer
  • Excellent Health, Dental & Vision Insurance.
  • Retirement 401(k) Savings Plan.
  • Fitness membership discounts.
  • Generous paid time off policy including paid parental leave.

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