Luxury Retail Multi-unit Manager
4 days ago
Longchamp USA Inc is seeking a skilled Retail Manager to oversee our Woodbury Common Premium Outlet, Roosevelt Field, Short Hills, and Belmont Park Village Longchamp locations. This role involves overseeing all facets of operating multiple lucrative stores and establishing the atmosphere, leading the culture to ensure success in customer service, profitability, operations, personnel development, and the presentation and assortment of merchandise.
Key Responsibilities:- Assume leadership and development role.
- Effective multi-store communication, morale awareness, and staff development.
- Emphasis on employee retention and career development
- Interviewing, hiring, and training employees.
- New hire paperwork, orientation, and collaboration with HR.
- Planning, assigning, and directing work.
- Performance reviews, rewards, and discipline
- Complaint resolution and continual performance issue evaluation
- Time sheet review and payroll management
- Sales team task assignment and goal monitoring
- Merchandising oversight and inventory control
- Shrink and expenses control.
- Maintenance of total store standards
- Identification of price changes/errors and communication to corporate
- Review of department/store trends
- Participation in opening and closing stores.
- Management of office tasks, funds, and shipments
- Monitoring of sales performance through analysis
- Adherence to company policies and procedures
- Multi-unit Store Management required
- High School Diploma (or GED)
- Degree in Fashion or related field OR equivalent work experience and education
- 5 years of experience in high-end retail, boutique, or sales, with proven expertise in retail management, covering P&L, staff supervision, scheduling, training, merchandising, inventory, shrink control, and payroll.
- Proficient in POS transactions (sales, returns, exchanges, CRM)
- Familiar with UPS System
- Working knowledge of Microsoft Excel, Outlook, and Word
- Independent judgment and discretionary powers
- Familiarity with store operations
- Strong communication and leadership skills
- Organized, self-starter with multitasking ability in a fast-paced environment.
- Varied work hours/days as needed.
- Experience in researching and exploring market trends.
- Ability to establish cross-functional relationships for business growth.
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