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Assistant Director

2 months ago

Overland Park, Kansas, United States Sylvan Full time
Job Title: Assistant Director

Job Summary:

The Assistant Director is a key member of the Sylvan team, responsible for delivering exceptional customer experiences and ensuring the successful implementation of Sylvan education programs. This role requires a strong leader who can motivate and develop instructional staff, while also providing excellent customer service and support.

Key Responsibilities:

  • Lead and develop instructional staff to ensure high-quality delivery of Sylvan programs
  • Provide exceptional customer service and support to families and students
  • Collaborate with the Center Director and Director of Operations to ensure seamless center operations
  • Manage and assist in the delivery of conference activities, including preparing materials and meeting with parents
  • Assist in the selection and hiring of teachers, ensuring they meet Sylvan's hiring standards
  • Ensure all teachers are trained and certified to deliver Sylvan programs
  • Schedule and manage teaching staff to meet center needs and control labor costs
  • Assist in the day-to-day operations of the center, including customer account management
  • Motivate and develop staff through ongoing learning opportunities
  • Ensure initial and ongoing progress assessments are administered according to Sylvan standards
  • Ensure all staff administering assessments are trained and certified
  • Monitor student progress to ensure goals are achieved and ongoing family needs are met
  • Establish and maintain ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs

Requirements:

  • Bachelor's degree in Education or related field; Master's degree preferred
  • State or provincial teaching credentials (current or expired)
  • Minimum of one or two years of teaching experience preferred; experience in a supervisor role preferred
  • Knowledge of current educational policy
  • Previous retail and/or sales experience preferred
  • Familiarity with instructional technology and tablet computers
  • Experience using Microsoft Word and other standard business applications used by the center
  • Knowledge of general office equipment such as copiers, printers, and office phones
  • Experience using social media (Facebook, Twitter, etc.) preferred

Skills and Abilities:

  • Proven ability to engage, motivate, and inspire students to learn
  • Proven ability to supervise, coach, and develop teachers/instructional staff
  • Strong customer service, interpersonal, and communication skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills; proven ability to manage multiple tasks and be flexible
  • Self-sufficiency in ownership of work and tasks
  • Proven ability to communicate effectively in writing as appropriate for the needs of the audience
  • Ability to work collaboratively; strong team player
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to occasionally lift and/or move up to ten pounds