Client Service Representative

5 days ago


Dubuque, Iowa, United States Cottingham & Butler Full time
About the Role:

Cottingham & Butler is seeking a skilled Client Service Representative to join our team. As a Client Service Representative, you will play a vital role in ensuring our clients' accounts are up-to-date and running smoothly. Your primary responsibility will be to build strong relationships with clients through friendly interaction, timely execution of requests, and close attention to detail.

Key Responsibilities:

• Ensure client accounts are up-to-date and operational

• Develop and maintain strong relationships with clients through effective communication and timely support

• Consolidate and communicate important information to clients through detailed reports

Requirements:

To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to handle and prioritize multiple tasks, and work well under pressure. While prior experience in the insurance industry is a plus, we are willing to train the right candidate on the technical aspects of the job. What's most important to us is that you embody the right personal characteristics, including a strong attention to detail and a commitment to delivering exceptional results.

What We Offer:

As a Client Service Representative at Cottingham & Butler, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending or HSA, 401(k) with company match, profit-sharing/defined contribution, PTO/paid holidays, company-paid short-term and long-term disability, maternity leave/parental leave, subsidized parking, and company-paid term life/accidental death insurance. We are committed to helping our employees grow and succeed in their careers, and we offer a range of opportunities for professional development and advancement.

About Us:

Cottingham & Butler is a growth company that is dedicated to delivering exceptional results for our clients. We are a team of professionals who are passionate about what we do and are committed to making a positive impact in the lives of our clients. We believe in the importance of building strong relationships with our clients and colleagues, and we strive to create a work environment that is collaborative, supportive, and fun. If you are a motivated and talented individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

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