Chief Nursing Officer

1 month ago


Des Plaines, Illinois, United States Ascension Full time
Job Summary

The Chief Nursing Officer/Chief Operations Officer is responsible for developing strategies to align with the mission, vision, and values of the organization. This role provides oversight for areas of responsibility to ensure achievement of goals for the department(s).

Key Responsibilities
  • Provides leadership to management within areas of responsibility.
  • Oversees the development and continuous improvement of services, policies, processes, and programs.
  • Formulates and implements operational strategies and initiatives.
  • Oversees operations, budget, financial targets, and human resources management.
  • Works collaboratively with medical staff to solicit their issues, concerns, and opportunities for improved patient care, unit wellness, and service growth.
  • Provides leadership related to staffing and performance standards, job classifications, and compliance with regulatory bodies.
  • Obtains/maintains knowledge of innovations and trends in practice and technology and is a champion for change to enhance quality, improve efficiency, increase volumes, and maximize patient, physician, and staff satisfaction.
  • Develops and implements initiatives that promote a culture of service excellence and looks for opportunities to continually improve the patient's experience.
  • Meets the patient satisfaction metrics as defined within Ascension Wisconsin's strategic plan.
  • Assures timely and effective follow-up to all patient/family concerns related to healthcare services provided within areas of responsibility.
  • Coordinates financial management within respective areas of responsibility, including the development of annual budgets, variance analysis, and monthly financial reports.
  • Monitors overall productivity of respective areas of responsibility and improves productivity through consolidation of activities, delegation of functions, and/or implements alternatives in skill mix while ensuring competency of the care/services providers and without negatively impacting the quality of care/service.
  • Participates in the development of short and long-term strategic planning objectives that will ensure the continued growth in areas of responsibility and region and the provision of necessary services to the community.
  • Ensures effective support environment for Student Clinical Programs and other student experiences and interfaces with area school districts, technical schools, and colleges to foster interest in medical-related careers.
  • Ensures consistent adherence to all Human Resources standards, policies, procedures, and systems and participates in and supports programs that result in increased motivation and effectiveness of management and staff.
Requirements
  • Three to five years of progressively responsible leadership experience required.
  • BLS Provider credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date.
  • Licensed Registered Nurse credentialed from the Illinois Board of Nursing obtained prior to hire date or job transfer date.
  • Master's Level Degree in Nursing or a health-related field required.


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