Front Desk Representative

5 days ago


Pittsburgh, Pennsylvania, United States Hampton Inn Part time

The Night Auditor plays a vital role in ensuring the seamless operation of the hotel during nighttime hours. This position requires a detail-oriented individual who can effectively bridge financial accountability with exceptional guest service.

We are seeking highly motivated team members who exude a passion for the hospitality industry and possess excellent communication skills. Our ideal candidates will thrive in a dynamic environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational integrity.

Benefits:

  • Comprehensive insurance package
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed
  • Special team member hotel rates for travel enthusiasts

Responsibilities:

  • Perform front desk duties during night shifts
  • Balance accounts, process invoices, and prepare reports
  • Check in late-night arrivals and ensure guest satisfaction
  • Secure the premises and monitor for any unusual activity
  • Handle guest inquiries and requests promptly and professionally

Requirements:

  • Prior experience in hotel front desk operations preferred
  • Strong attention to detail and organizational skills
  • Ability to work independently and handle multiple tasks simultaneously
  • Good communication skills and customer service orientation
  • Flexibility to work night shifts, weekends, and holidays


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