Front Desk Associate
2 weeks ago
* Bonus based on performance
* Employee discounts
Full Time and Part Time
The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Front Desk Customer Service
* Ensures that guests and members are warmly greeted and promptly assisted
* Ensures incoming calls are answered in a professional and efficient manner
* Ensures proper member check-in procedures are followed
* Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
* Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
* Immediately reports or escalates to management any unsafe conditions or emergency situations
Club Operations and Administration
* Keeps front desk and lobby neat and clean at all times
* Monitors retail goals and ensures club is on track to meet and exceed assigned goals
* Calls all past due members regarding late dues and down payments
* Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
* Must be energetic and possess a very friendly, outgoing personality and positive attitude
* Possess strong interpersonal and communication skills, including telephone etiquette
* Possess a strong customer service focus, diplomacy and professionalism
* Understands and follows oral and written instructions.
* Able to multi-task and perform tasks with accuracy and attention to detail
Minimum certifications/educational level:
* High school diploma or GED required
* Current CPR/AED certification
-
Reservations and Front Desk Associate
5 days ago
Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full timeJob RequirementsThe Reservations and Front Desk Associate is a key member of our front office team and is responsible for managing the day-to-day operations of the Front Desk.Key responsibilities include:Managing reservations and room assignmentsChecking guests in and out of the hotel in a friendly and efficient mannerConfirming credit and payment method at...
-
Front Desk Associate Afternoon/Evening
3 days ago
Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full timeABOUT THE PRIORY HOSPITALITY GROUPAmong its other holdings, Priory Hospitality Group owns and operates the Priory Hotel and Grand Hall at the Priory on Pittsburgh's North Shore and Mansions on Fifth. The Priory Hospitality Group is Pittsburgh's premier owner, operator and developer of independent hotels and event spacesThe Priory Hotel is a boutique 42-room...
-
Front Desk Associate Afternoon/Evening
3 weeks ago
Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full timeABOUT THE PRIORY HOSPITALITY GROUPAmong its other holdings, Priory Hospitality Group owns and operates the Priory Hotel and Grand Hall at the Priory on Pittsburgh's North Shore and Mansions on Fifth. The Priory Hospitality Group is Pittsburgh's premier owner, operator and developer of independent hotels and event spacesThe Priory Hotel is a boutique 42-room...
-
Front Desk Associate Afternoon/Evening
4 days ago
Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full timeJob Description Job Description ABOUT THE PRIORY HOSPITALITY GROUPAmong its other holdings, Priory Hospitality Group owns and operates the Priory Hotel and Grand Hall at the Priory on Pittsburgh's North Shore and Mansions on Fifth. The Priory Hospitality Group is Pittsburgh's premier owner, operator and developer of independent hotels and event spacesThe...
-
Front Desk Associate Afternoon/Evening
2 days ago
Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full timeJob Description Job Description ABOUT THE PRIORY HOSPITALITY GROUPAmong its other holdings, Priory Hospitality Group owns and operates the Priory Hotel and Grand Hall at the Priory on Pittsburgh's North Shore and Mansions on Fifth. The Priory Hospitality Group is Pittsburgh's premier owner, operator and developer of independent hotels and event spacesThe...
-
Front Desk Team Member
7 days ago
Pittsburgh, Pennsylvania, United States UFC Gym Full timeJob OverviewThe Front Desk Associate plays a vital role in delivering the Ultimate Service Promise by providing exceptional customer service to our members and guests.We are seeking a highly motivated and energetic individual to join our team as a Front Desk Associate. In this role, you will be responsible for ensuring that guests and members are warmly...
-
Front Desk Associate Manager
4 days ago
Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full timeAbout Us:Aimbridge Hospitality is a global leader in third-party hotel management, representing over 1,550 hotels across 22 countries. Our associates are passionate about delivering exceptional results and thrive in a culture where everyone is inspired to be the best. Join us as a Front Desk Agent and become part of a world-class team that is dedicated to...
-
Front Desk Agent
21 hours ago
Pittsburgh, Pennsylvania, United States Hyatt House Full timeDescription Front Desk & Guest Care Must have AM and PM availability. We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and...
-
Front Desk Associate
5 days ago
Pittsburgh, Pennsylvania, United States Children's Museum of Pittsburgh Full timeThe Children's Museum of Pittsburgh is seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As a key member of our guest services team, you will be responsible for welcoming visitors to the museum, assisting with admissions processes, and providing exceptional customer service.Job SummaryThis is a casual part-time position that...
-
Front Desk Sales Associate
6 days ago
Pittsburgh, Pennsylvania, United States Massage Envy Full timeOverviewThe ideal candidate will be a friendly, outgoing, and reliable individual who is eager to provide exceptional customer service. As a Front Desk Sales Associate at Massage Envy Squirrel Hill, you will have the opportunity to make a positive impact on the lives of our members and guests.We are seeking someone who is self-motivated, able to think...
-
Front Desk Hostess
1 week ago
Pittsburgh, Pennsylvania, United States Ritual House Full timeFront Desk Host/essJOB POSITION DESCRIPTION:We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's needs during their visit. Our front desk host/ess needs to be friendly and personable. Front desk host/ess will make reservations, check guests in for their reservation, answer calls and be able to...
-
Front Desk Associate
4 weeks ago
Pittsburgh, Pennsylvania, United States North Park Ophthalmology Full timeCompany Overview North Park Ophthalmology is an independent practice that provides high-quality, comprehensive eye care to all ages. Our goal is to provide the very best in comprehensive ophthalmology in a compassionate, doctor-patient partnership. Our highly experienced team has decades of clinical experience providing eye care and ocular surgeries, and has...
-
Hotel Front Desk Representative
3 days ago
Pittsburgh, Pennsylvania, United States Priory Hospitality Group Full timeABOUT THE PRIORY HOSPITALITY GROUPWe are a premier owner, operator and developer of independent hotels and event spaces in Pittsburgh.The Priory Hotel is a boutique 42-room hotel located in Downtown Pittsburgh on the city's North shore.Pittsburgh's Grand Hall at the Priory is Western Pennsylvania's most historic event venue.Mansions On Fifth Hotel is a...
-
Front Desk Supervisor
3 days ago
Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. This role requires a high level of customer satisfaction, maximizing room revenue and occupancy.
-
Front Desk Coordinator
6 days ago
Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Part timeBlue Sky Hospitality Solutions is seeking a highly organized and detail-oriented individual to fill the role of Front Desk Coordinator. This position involves providing exceptional customer service to our guests, as well as managing the day-to-day operations of the front desk.Ensure that the front desk area is tidy and well-stocked at all timesRespond to...
-
Front Desk Host/ess
4 days ago
Pittsburgh, Pennsylvania, United States Ritual House Full timeJob Description Job Description Front Desk Host/essATTENTION: MUST HAVE PRIOR RESTAURANT EXPERIENCE TO BE CONSIDERED.JOB POSITION DESCRIPTION:We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest'sneeds during their visit. Our front desk host/ess needs to be friendly and personable. Front deskhost/ess...
-
FRONT DESK COORDINATOR
2 weeks ago
Pittsburgh, Pennsylvania, United States Sencak Orthodontics Full timeFront Desk Coordinator Join Our Team as a Front Desk Orthodontic Treatment Coordinator Our amazing team works together to provide exceptional customer service while increasing confidence and self-esteem in our patients. Manage front office tasks such as answering phones, taking messages, transferring calls, and providing accurate information to patients...
-
Front Desk Supervisor
1 week ago
Pittsburgh, Pennsylvania, United States The Marcus Corporation Full timeThe Kimpton Hotel Monaco Pittsburgh has an exciting opportunity to join the team as Front Desk Supervisor What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon...
-
Front Desk Supervisor
14 hours ago
Pittsburgh, Pennsylvania, United States Kimpton Hotel Monaco Pttsbrg Full timeDescription The Kimpton Hotel Monaco Pittsburgh has an exciting opportunity to join the team as Front Desk SupervisorWhat You'll DoLead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist...
-
Front Desk Associate
4 weeks ago
Pittsburgh, Pennsylvania, United States The Lash Lounge Pittsburgh - South Hills Full time**About Us**The Lash Lounge is a leading salon chain with over 100 locations in the United States. We provide an extensive range of services, including Lash Extensions, Lash Lifts, Tinting, Threading, and Brow Services. Our goal is to create a welcoming atmosphere while prioritizing the health and care of our guests' natural lashes.**Job Summary**We are...