Refrigeration Specialist

4 hours ago


Green Bay, Wisconsin, United States Gustave A. Larson Full time
Job Summary

Gustave A. Larson Company is a leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. We are seeking a highly motivated and experienced Refrigeration Specialist to join our team.

Key Responsibilities
  • Provide exceptional customer support for Refrigeration products, including new product selection and launch support.
  • Partner with Marketing to develop collateral material aimed at increasing Refrigeration product sales and create new and innovative tools to gain market share.
  • Assist in the development of training and sales presentation materials for the sales force.
  • Conduct proactive calls to the customer base to mine existing data for untapped opportunities, explore markets and customers for new opportunities, develop customer relationships, and uncover customer pain points.
  • Collaborate with Territory Managers, Customer Experience Representatives, Proposal Specialists, and Store Managers to educate customers on new marketing incentives, products, and services available through Larson.
  • Prepare reports for the Segment Business Leader to determine areas of market share and customer share of wallet opportunities.
  • Elevate professional growth and development through continued education in industry programs.
  • Represent the Refrigeration Segment and Company at vendor-sponsored product and technical training classes.
  • Job site and customer visits, with up to 30% travel anticipated.
Requirements
  • Commitment to excellent customer service and understanding of business needs.
  • Enthusiastic, energetic, creative, and customer-focused professional who thrives in a fast-paced environment.
  • Able to prioritize multiple responsibilities, demonstrate time-management, and strong organizational skills.
  • Individual must possess research, analysis, and evaluation skills.
  • Excellent verbal and written communication skills, with the ability to translate into exceptional presentations and training sessions for both internal and external customers.
  • Effective Team Player, demonstrates confidentiality, and takes initiative.
Education/Experience
  • Bachelor's degree or Technical degree or Certification.
  • A minimum of 5 years relevant experience.
  • Knowledge of Refrigeration systems, suppliers, manufacturers, and competitors.
  • Demonstrated ability to train others in the selling principles of Refrigeration products and solutions.
  • Ability to develop collateral material to support Refrigeration product line with the use of former Refrigeration application experience and knowledge.
  • CRM software experience preferred.
  • Excellent computer skills (Microsoft Office applications, specifically EXCEL).


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