Event Production Manager
2 weeks ago
Job Summary:
The Live Event Producer is a key position within the ETA organization responsible for managing the entire event production lifecycle for multiple customers.
Key Responsibilities:
- Determine customer expectations through discovery and work towards meeting (& exceeding) those expectations
- Develop or work within event strategic goals
- Oversee relationship-level communications with key stakeholders including check-ins, strategy sessions and up-sell opportunities
- Manage budget and delivery expectation with customers and internal production team
- Work with Operations and Creative teams to provide proper support to the customer and to the ETA execution team
- Monitor progress of productions to ensure they are achieving milestones
Essential Duties and Responsibilities:
- Customer communications and relationship management
- Build and manage event financial budgets and supporting documents
- Lead internal communications with operations, creative and administrative teams to support each event project
- Serve as onsite lead for events
- Provide weekly status updates on all assigned projects at staff meetings
- Create and manage project timelines and milestones
- Create and manage project budgets
- Assist with event pitches as necessary
- Travel as needed to support events
- Other related duties as assigned
Qualifications:
- Positive, can-do attitude with a focus on customer success
- Ability to think quickly and react with decisions in a live event environment
- Detail and deadline-oriented
- Exceptional oral and written communication and organizational skills
- Ability to plan, execute and complete projects
- Experience managing and overseeing budgets ($250k+)
- 5-7 years' experience in the live events production space – ideally in the Producer role
- 5-7 plus years' managing a medium/large team to plan, deploy, manage and administer complex events
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