Senior Operations Leader

1 week ago


East Millinocket, Maine, United States Seasons Pizza Full time
Job Overview

Seasons Pizza is seeking a highly motivated and experienced General Manager to lead our restaurant teams to excellence. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Leadership and Team Management: Hire, train, and develop a high-performing team of restaurant staff, ensuring they have the skills and knowledge to deliver exceptional customer service.
  • Operational Excellence: Implement and maintain high standards of food quality, safety, and presentation, as well as ensure efficient inventory management and cost control.
  • Customer Experience: Foster a positive and welcoming atmosphere for customers, responding promptly to feedback and concerns, and ensuring a high level of customer satisfaction.
  • Business Development: Develop and execute sales strategies to drive revenue growth, including promotions, marketing initiatives, and community engagement.
  • Financial Management: Manage restaurant budgets, labor costs, and inventory levels to ensure profitability and efficiency.
Requirements
  • Leadership Experience: 3+ years of management experience in a fast-paced restaurant or food service environment.
  • Education: Bachelor's degree in Hospitality, Business, or related field; MBA preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in restaurant management software.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
What We Offer
  • Competitive Salary: Based on experience and education level, plus bonus structure tied to store performance.
  • Benefits: Generous company contribution to health, dental, and vision insurance, paid time off, and a summer weekend time off plan.


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