Automotive Title Operations Leader

7 days ago


East Millinocket, Maine, United States The Amynta Group Full time
Job Summary

We are seeking a highly organized and results-driven Operations Manager to oversee and optimize the daily operations within our automotive title department.

Key Responsibilities:
  • Operational Oversight: Manage day-to-day operations of the automotive title department, including processing, verifying, and filing of titles and related documents.
  • Develop and Implement Efficient Workflows: Develop and implement efficient workflows to ensure timely and accurate title processing and compliance with state and federal regulations.
  • Monitor Key Performance Indicators: Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement corrective actions as needed.
  • Team Leadership: Lead, mentor, and develop a team of title processors, ensuring they are well-trained, motivated, and equipped to meet departmental goals.
  • Conduct Performance Evaluations: Conduct regular performance evaluations and provide feedback and coaching to enhance individual and team performance.
  • Foster a Collaborative Environment: Foster a collaborative and positive work environment that encourages innovation and continuous improvement.
  • Process Improvement: Identify opportunities to streamline operations, reduce costs, and improve service delivery.
  • Implement Best Practices: Implement best practices and leverage technology to enhance operational efficiency and accuracy.
  • Collaborate with IT: Work closely with IT and other departments to automate processes and integrate new systems as needed.
  • Compliance and Quality Assurance: Ensure all operations comply with state and federal regulations, industry standards, and company policies.
  • Oversee Quality Control: Oversee quality control measures to ensure the accuracy and completeness of title documents.
  • Stay Current with Regulations: Stay current with changes in laws and regulations affecting the automotive title industry and adjust operations accordingly.
  • Client and Vendor Relations: Address any concerns or issues related to title processing operations.
  • Maintain Vendor Relationships: Maintain strong relationships with vendors, including DMV offices, couriers, and other third-party service providers.
  • Negotiate Contracts: Negotiate contracts and service agreements with vendors to ensure the best possible terms.
  • Budget and Resource Management: Develop and manage the departmental budget, ensuring efficient use of resources and adherence to financial goals.
  • Forecast Staffing Needs: Forecast staffing needs and coordinate with HR to recruit and onboard new team members as necessary.
  • Monitor Expenditures: Monitor and control departmental expenditures to stay within budget.
  • Reporting and Communication: Prepare and present regular reports on operational performance, including productivity, turnaround times, and compliance.
  • Communicate Operational Updates: Communicate operational updates and strategic initiatives to senior management and other stakeholders.
  • Ensure Clear Communication: Ensure clear and effective communication within the department and across other teams.

The Amynta Group is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.



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