Client Relations Specialist

2 weeks ago


St Augustine, Florida, United States Britni Burkins Insurance Agency, Allstate Full time
Position Overview

We are experiencing significant growth at Britni Burkins Insurance Agency, Allstate, and are seeking a dedicated individual to join our team as a Customer Service Representative. This full-time role is essential in delivering outstanding service to both existing clients and potential customers.

The selected candidate will be tasked with:

  • Providing top-notch customer service and support.
  • Managing incoming calls and inquiries from clients.
  • Welcoming customers in a friendly and professional manner.
  • Processing requests for policy changes efficiently.
  • Building and maintaining strong relationships with clients to ensure loyalty and satisfaction.
  • Offering ongoing assistance to customers regarding their insurance needs.

Key Benefits

As part of our team, you will enjoy:

  • Paid Time Off (PTO)
  • Health Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance
  • Dental Insurance
  • Comprehensive Training
  • Monday to Friday Work Schedule
  • Retirement Savings Plan

Qualifications

The ideal candidate will possess:

  • A positive and enthusiastic demeanor.
  • The ability to establish rapport with new clients.
  • Strong multitasking capabilities.
  • Professional communication skills, both verbal and written.
  • A goal-oriented mindset.
  • The capacity to manage challenging situations with tact.
  • A Florida 4-40 Customer Service License or the willingness to obtain one.


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