Receptionist Coordinator

3 weeks ago


National City, California, United States Service Corporation International Full time
Our company, Service Corporation International, is a leader in the death care industry. We're seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience. Your responsibilities will include greeting guests, answering phone calls, and performing general office duties. You will also be responsible for maintaining a comfortable environment for clients, providing beverages and amenities as needed. Additionally, you will be responsible for receiving deceased belongings from family members and following chain of custody procedures. If you have a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply. We offer a competitive salary, benefits package, and opportunities for professional growth. If you're looking for a challenging and rewarding role, we invite you to consider this opportunity.

**Responsibilities:**

* Greet guests and visitors, offering assistance when entering the building
* Notify staff members when appointments arrive and escort guests to appropriate rooms
* Answer routine questions associated with services, products, location directions, etc.
* Immediately notify and involve management with customer service and security issues
* Receive deceased belongings from family members and follow chain of custody procedures
* Answer, screen, and route incoming calls to appropriate staff members
* Maintain a comfortable environment for clients, providing beverages and amenities as needed
* Maintain guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
* Receive incoming mail and packages
* Maintain organized and current electronic and paper files and records, such as deeds and trust files
* May perform light typing, proofreading, data entry or printing

**Requirements:**

* High School Diploma or equivalent
* Six months general office, receptionist, or administrative support experience preferred
* Proficient at operating telephones, fax, copier
* Working knowledge of MS Office Suite
* Clear and professional speaking voice and tone
* Professional interpersonal skills to handle sensitive and confidential situations
* Ability to work schedule including Saturday and or Sunday and beyond standard business hours

**Benefits:**

* Medical
* Dental
* Vision
* Flexible Spending Accounts (health care and dependent care)
* Health Savings Account with Company Contribution
* Sick Leave
* Short-Term Disability
* Long-Term Disability
* Life Insurance
* Voluntary Accidental Death or Dismemberment Insurance
* Dependent Life Insurance
* SCI 401(k) Retirement Savings Plan with Company match
* Employee Assistance Program

**Location:**

US-CA - National City

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