Healthcare Intake Coordinator

1 week ago


Southfield, Michigan, United States Hope at Home Health Care Full time
Job Summary

We are seeking a highly skilled and organized Intake/Scheduling Coordinator to join our team at Hope at Home Health Care. As a key member of our operations team, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and maintaining positive relationships with customers and referral sources.

Key Responsibilities
  • Coordinate all daily patient referral and intake operations, ensuring compliance with state, federal, and regulatory requirements.
  • Assist with the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
  • Establish and maintain positive working relationships with current and potential referral sources, ensuring maximum third-party reimbursement through participation in insurance verification and authorization processes.
  • Provide feedback during strategic planning, identifying opportunities for additional or improved services to meet customer needs.
  • Maintain comprehensive working knowledge of Agency contractual relationships and ensure that patients are admitted according to contract provisions.
  • Assist with weekly posting and maintenance of patient visit schedule under direction of Executive Director and Clinical Service Coordinator.
Requirements
  • At least three to five years' experience in healthcare, preferably in home care.
  • Knowledge of home health and hospice regulations, eligibility, and private payer practices.
  • Demonstrates good communication, negotiation, and public relations skills.
  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Preferred Qualifications
  • Kinnser: 1 year (Preferred)
  • ECIN/Careport: 1 year (Preferred)
  • Insurance verification: 1 year (Preferred)
  • Intake coordinator: 1 year (Preferred)
Work Environment

This is a part-time and full-time available position in a medical office setting, with an 8-hour shift and day shift schedule.



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