Healthcare Coordinator

1 month ago


Southfield, Michigan, United States Hope At Home Health Care Full time
Job Summary

Hope At Home Health Care is seeking a skilled Patient Intake Specialist to join our team. As a key member of our intake team, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and providing exceptional customer service.

Key Responsibilities:

  • Coordinate daily patient referral and intake operations
  • Ensure compliance with state, federal, and regulatory requirements
  • Implement improved work methods and procedures to ensure timely patient admissions
  • Establish and maintain positive relationships with referral sources
  • Coordinate care with multiple service providers and agency team
  • Ensure maximum third-party reimbursement through insurance verification and authorization processes
  • Provide feedback during strategic planning and identify opportunities for additional or improved services
  • Maintain comprehensive knowledge of agency contractual relationships and community resources

Requirements:

  • At least three to five years' experience in healthcare, preferably in home care
  • Knowledge of home health and hospice regulations, eligibility, and private payer practices
  • Excellent communication, negotiation, and public relations skills
  • Autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities

Work Environment:

  • Medical office setting

Medical Specialties:

  • Home Health

Schedule:

  • 8-hour shift
  • Day shift

Application Questions:

  • Do you have knowledge of home health and hospice regulations, eligibility, and private payer practices?
  • Do you have experience scheduling team clinicians who do not report to a site daily?

Experience:

  • Kinnser: 1 year (Preferred)
  • ECIN/Careport: 1 year (Preferred)
  • Insurance verification: 1 year (Preferred)
  • Intake coordinator: 1 year (Preferred)

Work Location:

  • In-person


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