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Customer Service Representative

4 weeks ago

Bismarck, North Dakota, United States Lincoln Repair Full time
Job Overview

Lincoln Repair is a dynamic and customer-focused organization that values building strong relationships with our clients. We're seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.

This role involves delivering exceptional customer service, building trust and loyalty with our clients, and learning the Lincoln Repair Way to ensure seamless operations. If you're a people person with a passion for accuracy and process, we'd love to hear from you.

As a Customer Service Representative, you'll be responsible for:

  • Providing top-notch customer service
  • Building and maintaining strong relationships with customers and colleagues
  • Learning and applying the Lincoln Repair Way to optimize office and shop operations
  • Developing skills to become a Service Advisor

We offer a competitive compensation package, including:

  • Weekends off
  • Competitive pay
  • BCBS medical insurance
  • Dental insurance
  • Vision insurance
  • 401k retirement plan with profit sharing
  • Short-term disability and other supplemental benefits
  • Gym membership
  • And more

Requirements:

  • Valid driver's license
  • Clean driving record
  • Ability to use a commercial phone system
  • Proficiency with typing and computer use
  • Ability to prioritize tasks and maintain organization

Experience in the auto industry is a plus, but not required.