Clinical Services Manager
3 weeks ago
We are seeking a highly skilled and experienced Clinical Services Manager to join our team at YesCare Corp. As a key member of our mental health services team, you will be responsible for providing direct clinical and consultation services to patients in a correctional setting.
Responsibilities- Provide clinical and administrative supervision and direction to residential treatment unit staff
- Coordinate clinical needs with Psychiatry within a correctional setting to effectively service the needs of patients
- Maintain accountability for services provided through appropriate documentation and participation in Quality Improvement program
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Provide backup supervisory coverage for the Mental Health Director
- Plan, supervise, coordinate, and manage the clinical services provided by mental health staff working at the Residential Treatment Unit
- Assign specific duties and clinical responsibilities to mental health staff in accordance with the position descriptions, education, and professional experience
- Provision of routine mental health services such as individual and group intervention, treatment planning, and discharge planning
- Provision of crisis intervention services when requested by institutional staff, medical staff, or by patient self-referral
- Work collaboratively with the Health Services Administrator and Mental Health Director on issues pertaining to the National Commission on Correctional Health Care (NCCHC) survey and timekeeping
- Represent the interests of mental health services with the institution's administrative staff under the direction of the Mental Health Director to facilitate cooperation in the delivery of mental health services
- Interrelate and work effectively with the Department of Corrections' staff, patients, and outside support agencies as delegated by the Mental Health Director
- Abide by security regulations and maintain confidentiality of patient information in accordance with state law, the Department of Corrections' policy, and the standards of the NCCHC
- Provide all administrative reports and documentation as required
- Allocate staff resources in the Residential Treatment Unit to ensure that institutional needs for clinical and consultative services are met in a timely, professional manner
- Supervise and monitor Residential Treatment Unit staff to ensure compliance with the health care policies, procedures, and regulations of the institution and the Department of Corrections
- Maintain open communication with institutional administrative security, medical, mental health, and support staff to facilitate the operation of mental health services in the Residential Treatment Unit and institutional needs
- Provide staff coaching and performance evaluations including applicable documentation in a timely, professional manner under the direction of the Director of Mental Health Services
- Provide in-service opportunities to staff in the development/refinement of standard operations procedures
- Actively involved in staff selection and recruitment
- On-site coordination of psychiatric services by provision of administrative support and patient monitoring as related to patients assigned to the Residential Treatment Unit
- Notify the Mental Health Director and Health Services Administrator in a timely manner of clinical or administrative concerns that may have a significant impact on the Residential Treatment Unit program
- Compliance with employee standards of YesCare Corp and applicable employee standards of the Department of Corrections
- State licensure at the independent level as a social worker, or professional counselor by the respective Committee for Professional Regulation
- Coursework and professional experience that indicates knowledge of management/supervision techniques, mental health counseling, group and individual psychotherapy, treatment of major mental disorders, and/or psychological evaluation techniques
- Experience working with the Severely Mentally Ill is required
- Two years supervisory experience is preferred
Correctional officers provide security; however, some degree of risk of verbal and physical assault from patients exists. As in any healthcare setting, employees may be exposed to communicable and/or infectious diseases. Inside work with periodic traveling (inter and intra state) to other locations with exposure to weather, temperature extremes, and hazardous road conditions.
Physical Requirements- Employees must be able to perform the following:
- Required to exert up to 50 pounds of force and/or a negligible amount of force frequently or lift, carry, push, pull, or otherwise move objects including the human body
- Required to kneel, stoop, crouch, and/or crawl occasionally
- Must have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising your health and well-being or that of your fellow employees or that of inmates
- Long periods of sitting, typing, and reading from a computer screen may be required
YesCare is an Equal Opportunity/Affirmative Action Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status. EOE including Disability/Protected Veterans.
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