Consumer Resolution Specialist Call Center
1 month ago
Glasser and Glasser, P.L.C. is seeking a Consumer Resolution Specialist to join their team. The ideal candidate will have 1-2 years of high-volume collections experience and excellent communication skills.
Responsibilities:
- Develop recovery strategies for assigned accounts.
- Resolve consumer concerns and respond to complaints in a professional manner.
- Manage time effectively and prioritize tasks to meet deadlines.
- Negotiate with consumers to achieve successful outcomes.
- Communicate effectively with both consumers and clients.
- Stay up-to-date on debt collection laws and regulations.
Requirements:
- 1-2 years of collections experience.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment.
- Knowledge of debt collection laws and regulations.
Benefits:
- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Recognition and rewards for outstanding performance.
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