Membership Experience Coordinator
3 days ago
We are looking for a results-driven and customer-focused individual to join our team at Planet Fitness as a Member Services Representative - Part Time - Overnight.
Job Description:- The Member Services Representative will be responsible for handling phone calls, checking members in, processing membership sales, and resolving member inquiries and concerns.
The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have prior customer service experience.
Main Responsibilities:
- Manage phone calls, respond to member inquiries, and resolve concerns in a timely and professional manner.
- Process membership sales, track member activity, and communicate promotions and events.
- Maintain a clean and organized workspace, adhering to company standards.
Salary and Benefits:
- The estimated salary for this position is around $40,000-$55,000 per year, based on industry standards and location.
- Medical, dental, vision insurance.
- PTO - Paid Time Off.
- Free Black Card Membership.
- 401(K) and Roth Retirement Savings Plans.
- Healthcare and Dependent Care Flexible Spending Accounts.
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