Customer Experience Associate

3 days ago


West Jordan, Utah, United States Planet Fitness Full time
About Us

At Planet Fitness, we're passionate about creating a judgement-free zone where everyone feels welcome and supported. Our goal is to provide an exceptional fitness experience that exceeds our members' expectations.

What You'll Do:
  • Deliver outstanding customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Process membership transactions, including sales, renewals, and updates.
  • Maintain a clean and organized front desk area, adhering to our high standards of cleanliness and organization.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Prior customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work a variety of shifts, including weekends and overnights.
  • Ability to lift up to 50 pounds and stand for long periods.

Estimated Salary: $13-$16 per hour, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career advancement.



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