Borrower Experience Coordinator

2 days ago


West Jordan, Utah, United States Discover Full time

Become a Borrower Experience Coordinator with Discover and take the first step towards a rewarding career in customer service. As a key member of our Home Loans department, you will be responsible for providing exceptional support to our customers through various channels.

You will scrub inbound and outbound leads prior to transferring borrowers to initiate their application. You will also actively manage and escalate risk and customer-impacting issues within your day-to-day role.

In this role, you will work closely with our retail, customer, lending, and benefits teams to provide seamless support to our customers. If you are passionate about delivering excellent customer experiences and have a strong desire to grow and learn, we encourage you to apply.

The estimated salary for this position is $75,000 - $90,000 per year, depending on experience and qualifications.



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