Senior Knowledge Management Analyst
1 week ago
Transforming Patients' Lives through Science
Bristol Myers Squibb is a leading biopharmaceutical company that is dedicated to transforming patients' lives through science. We are seeking a highly skilled and experienced Senior Knowledge Management Analyst to join our Global Knowledge Management team.
Key Responsibilities
- Develop and implement the Knowledge Management technology infrastructure strategy in collaboration with the core Global Knowledge Management team.
- Support the knowledge-sharing, requirement gathering, and technology needs of KM-related teams, business-unit groups, individual networks, and other stakeholders.
- Engage in and support KM-related technology, training, and awareness activities online, in print, and face-to-face.
- Demonstrate best practices and knowledge sharing behaviors in the use of enabling technologies and processes.
Requirements
- Expert understanding of ServiceNow's Knowledge module, including information architecture and organizational and data taxonomies.
- Prior experience working in a Knowledge Management type role.
- Able to elicit requirements from both business and IT and translate them into technical strategies and user experience improvements.
- Ability to articulate the business requirement into user stories to facilitate accurate enhancements and requirements.
- Fluency in critical thinking, structured analysis, and problem-solving.
- Expert knowledge of Microsoft Office suite (Excel, Word, PowerPoint, etc.) and SharePoint.
- Detail-oriented with demonstrated ability to work independently and as part of a team.
- Organized and efficient, with the ability to stay on schedule under tight, frequently changing, client-driven deadlines.
- Ability to work effectively with colleagues from related disciplines (especially IT) and other improvement initiatives (e.g., operational excellence, Lean Sigma, etc.) within the enterprise.
What We Offer
Bristol Myers Squibb offers a unique and inclusive work environment that promotes diversity, equity, and inclusion. We are committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support in their roles. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
How to Apply
If you are a creative and technically capable problem-solver with a passion for making a difference, we invite you to apply for this exciting opportunity with the Global Knowledge Management team. Please submit your resume and cover letter to [insert contact information].
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