Party Event Manager

4 weeks ago


Normal, Illinois, United States Urban Air Adventure Parks Full time
Party Event Manager Job Summary

The Party Event Manager is responsible for overseeing the entire birthday party department at Urban Air Adventure Parks. This role involves working closely with guests to design the perfect combination of food, drinks, and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. The ideal candidate will have excellent verbal and written communication skills, be extremely organized, and have a passion for mentoring young people.

Key Responsibilities:
  • Manage the birthday party operations, including training party staff members
  • Work with guests to design customized party packages
  • Ensure the customer experience is excellent
  • Resolve conflicts quickly and fairly

A Day in the Life:

As a Party Event Manager, you will be responsible for ensuring that every guest has an unforgettable experience at Urban Air. This includes managing the party management system, exceeding mom's expectations, and working closely with the team to drive financial results. You will also be responsible for representing Urban Air in a positive and energetic manner, selling party packages, and following up with guests to ensure their expectations are met.

Working Environment:
  • Non-typical Family Entertainment environment with great food, attractions, and events
  • Business casual dress code
  • Ability to work Saturday, Sunday, and/or evening shifts during the week

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