Cafe Team Lead
4 weeks ago
About the Role
The Cafe Team Lead is a key member of the Urban Air Caf team, responsible for overseeing the day-to-day operations of the cafe and guiding the performance of team members. This is a hands-on role that requires strong leadership and communication skills, as well as the ability to work well under pressure in a fast-paced environment.
Key Responsibilities
- Support the proper execution of all cafe processes and systems
- Ensure all deliveries are received correctly and logged in the event the cafe manager is not present
- Maintain storage and rotation to minimize wastage
- Manage the cafe team, ensuring they work to expected standards
- Train team members in preparing the full menu and front-of-house staff in preparing drinks and ready-to-eat foods
- Set a high standard and good example for the team regarding punctuality, attendance, and attitude
- Set a high standard and good example for the team regarding cleanliness and hygiene
- Maintain well-organized and easy-to-access cafe and storage areas
- Handle guest concerns regarding the cafe
- Minimum of six months to one year of prior food and beverage experience
- One year of leadership experience preferred
- Must have a current ServSafe or similar food handling certification
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We are an equal opportunity employer.
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