Cafe Team Lead

4 weeks ago


Normal, Illinois, United States Urban Air Adventure Parks Full time
Cafe Team Lead

About the Role
The Cafe Team Lead is a key member of the Urban Air Caf team, responsible for overseeing the day-to-day operations of the cafe and guiding the performance of team members. This is a hands-on role that requires strong leadership and communication skills, as well as the ability to work well under pressure in a fast-paced environment.

Key Responsibilities
  • Support the proper execution of all cafe processes and systems
  • Ensure all deliveries are received correctly and logged in the event the cafe manager is not present
  • Maintain storage and rotation to minimize wastage
  • Manage the cafe team, ensuring they work to expected standards
  • Train team members in preparing the full menu and front-of-house staff in preparing drinks and ready-to-eat foods
  • Set a high standard and good example for the team regarding punctuality, attendance, and attitude
  • Set a high standard and good example for the team regarding cleanliness and hygiene
  • Maintain well-organized and easy-to-access cafe and storage areas
  • Handle guest concerns regarding the cafe
Requirements
  • Minimum of six months to one year of prior food and beverage experience
  • One year of leadership experience preferred
  • Must have a current ServSafe or similar food handling certification
About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We are an equal opportunity employer.
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